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Compliance Helpdesk
ETM professional control GmbH
 

ETM has been a wholly owned Siemens subsidiary since 2007, and just like our owners, we place great value on our business running morally, ethically and legally correctly. Our highest priority is to receive the trust of our customers, partners, stakeholders and employees. To this end, Siemens has developed its own Business Conduct Guidelines for the entire concern. You can find details on this and other information on the internet under www.siemens.com/responsibility. Should however any compliance violations occur, particularly against the Siemens Business Conduct Guidelines, we request our existing and prospective customers, staff and business partners to inform us, and for which Siemens has set up the Compliance Helpdesk “Tell us”, also available to all ETM partners.

The “Tell us” function provides the opportunity for submitting reports worldwide, 24/7 either online or by telephone, and in any of up to 150 languages. The Call Center and the Website facilities are operated by an external provider specializing in the secure and confidential handling of sensitive content. Incoming reports are not traced, neither is the sender automatically registered. Especially important is the responsible use of the Helpdesk. The content of the report will be forwarded by the service provider to the Siemens Corporate Compliance Office for clarification. The decision about further proceeding is taken there. Confidentiality is guaranteed in any case. With the “Tell us” function, the Compliance Helpdesk represents a sensible, global-level extension to the Ombudsman, and Siemens provides an additional point of contact with “Tell us”.


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